Privacy Policy

DATE OF LATEST VERSION: 27 June 2022

Pshyco Technology and its third-party service providers engaged to render certain services on the Products/Services (if applicable) (“Pshyco Technology”/“We”/ “Us”) are committed to upholding the privacy and security of the information supplied by every person (“User”/“You”) accessing and using any version of the Pshyco Technology applications on a compatible device. This privacy policy (“Privacy Policy”) briefly provides the manner in which We collect and use User information. By accessing or using the Products/Services, You signify that You have read, understood and agree to be bound by this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time without prior notice and such changes shall be effective immediately upon posting the updated or modified Privacy Policy on the Pshyco Technology website (i.e. Pshyco Technology and we shall not be bound to inform you of any modifications hereof. Your access and use of the Products/Services following any such change constitutes your agreement to follow and be bound by this Privacy Policy, as updated or modified. For this reason, We encourage You to review this Privacy Policy each time You access and use the Products/Services. Your use of the Products/Services and any disputes arising therefrom, is subject to this Privacy Policy as well as the terms and conditions, as set out below (“T&C”).

Please read the T&C (Terms & Conditions) in order to obtain information on the terms governing the use of our Products/Services.

I. Information Collected
We will collect personal information of the User. While some User information has to be mandatorily provided, others are optional and certain portions of the information will remain private and some will be displayed to other users; We shall always let the User know which is which. Additional information may be gathered during subsequent use of the Products/Services by the User, whenever the User chooses to provide it.

Certain mandatory information will be collected at the time of registration on the Products/Services which is required to enable the User to login to the Products/Services and for Us to: (i) verify the User’s identity; (ii) determine the User’s eligibility for taking loans using, inter alia, our proprietary technology and such additional rules that may be determined by: (a) Us; (b) our banking partners; or (c) both (a) and (b); and (iii) safeguard against illegal activities like fraud, cheating, misappropriation, etc.
In order to use the facilities and services available on the Products/Services, the User may be required, from time to time, to provide certain additional personal information after registration on the Products/Services, which information shall be collected only upon receiving the User’s express consent.
We may also automatically receive and collect certain anonymous information in standard usage logs through the web server, including mobile-identification information obtained from the equivalent of “cookies” sent to the Products/Services, including mobile network information, standard web log information, traffic to and from our Products/Services, tracking inside the Products/Services and any other available information, from:
an IP address, assigned to the device used by the User
the domain server through which the User accesses the Products/Services and the functions and features therein
the type of device used by the User (“Device”)
The User may choose to provide Us with access to certain personal information stored by third parties like social networking sites (e.g. Facebook and Twitter). We will have access to such information to the extent allowed by the User’s privacy settings on that site and the User’s specific authorization. In the event the User associates a User account managed by Us with an account maintained with any third party to enable Us to access certain information maintained in such third party managed accounts, the User agrees that We may collect, store and use such information in accordance with this Privacy Policy.
After obtaining the User’s specific consent to allow the Products/Services to access the User’s SMS inbox, we may collect relevant information from text messages (SMS) received by the Users from providers of services and/or products (including but not limited to retail outlets, financial institutions, mobile carriers and utility companies), that will enable us to provide better access to financial services and products to the Users. We will only access business messages that originate from alphanumeric senders.
In order to enhance our ability to provide valuable services and experiences to the User, We may: (i) automatically receive, collect and analyse your location information which may be accessed through a variety of methods including, inter alia, GPS, IP address, and cell tower location; and (ii) collect information pertaining to your Device and your usage thereof, including, inter alia, the names of the other applications on your mobile Device and how you use them, information about your Device, and information about your use of features or functions on your Device.

II. Method and manner of use of User information
When the User registers with the Products/Services, We will use the information supplied by the User to pull a credit report from a credit bureaus and identity verification services to facilitate banks and other financial institutions to evaluate the User’s loan request in the context of the User’s complete financial situation.
We will also use the User information to enable activities and transactions that need to occur during the process of lending, such as:
Generating and maintaining User profiles on the Products/Services
Provide personalized features
Aiding financial services organizations to provide better services
Facilitating collection activities as needed
Maintaining regular communications with the User concerning transactions the User initiates, such as requesting information or assistance, submitting a loan request, making payments, transferring funds, etc.
Modifying the Products/Services from time to time to cater to the User’s interests
Providing the Products/Services and the functions and features therein, efficiently
Preserve social history as governed by existing law or policy
You acknowledge that you are licensing Us to use, modify, display, distribute and create new material from the information you provide through the Products/Services to render certain services on the Products/Services. By providing such information, you automatically agree, or promise that the owner of such information has expressly agreed to allow or license, as the case may be, Us to use the information in the manner set out in this Privacy Policy, without the payment of any fees. We may, to the extent permitted by law, also use, license, reproduce, distribute disclose, and aggregate, non-personally identifiable information that is derived through your use of the Products/Services and you hereby provide consent for the same.

III. Sharing Of Information
We will not use User information for any purpose other than in connection with the Products/Services. Pshyco Technology will not rent, sell or share User information and will not disclose any of the User’s personally identifiable information to third parties, unless:
It is pursuant to obtaining the User’s permission
It is in connection with the services being rendered through the Products/Services
It is to help investigate, prevent or take action regarding unlawful and illegal activities; suspected fraud, potential threat to the safety or security of any person, violations of Pshyco Technology’s Terms& Conditions, or as defence against legal claims
It is a case of special circumstances such as compliance with court orders, requests/order, notices from legal authorities or law enforcement agencies compel us to make such disclosure
It forms part of the information Pshyco Technology shares with advertisers on an aggregate basis

IV. Information security
The information provided by the User is stored in access controlled facilities with restricted access. User Information transmitted over the internet is protected through the use of encryption, using the Secure Socket Layer (SSL) or equivalent protocols.
If a password is used to help protect User accounts and account information, it is the responsibility of the User to keep the password confidential. You have to ensure that You always log out, before sharing the device with a third party and it is advised that the User utilize a service to protect access to the User’s Device.
We shall use generally accepted industry standards to protect the User information submitted to Us, both during transmission and upon receipt. However, please be advised that, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, even though We strive to use commercially acceptable means to protect User information, We cannot guarantee its absolute security and your use of the Products/Services is at your sole risk and discretion. We also cannot warrant that such User information may not be misused in the event our safeguards and protocols are breached by a malicious third-party. Further, We are not liable to nor can we fully control the actions of other users with whom you may choose to share your information.
The collection, usage, and sharing of User information by Pshyco Technology shall be in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and other applicable laws.

V. Procedure For Removing User Name from the Records
If and when a User is desirous of having his/her name and other details removed from the records of Pshyco Technology, immediately upon receiving the User’s written request to that effect Pshyco Technology shall, subject to the terms hereof, remove and/delete all such information.
If the User no longer wishes to receive notifications about Pshyco Technology services, The User may change his/her notification preferences by contacting Pshyco Technology at [email protected] . Pshyco Technology reserves the right to close the User account if the User opts out of receiving certain crucial notices that are required to perform the Pshyco Technology services through its Products/Services. The User may not opt-out of receiving notifications about due or past due amounts that the User owes Pshyco Technology or any other collections efforts.

VI. Procedure For Correcting Inaccuracies In The Information
The User may correct or update any information online. In the event of loss of access details the User may retrieve the same or receive new access details by sending an e-mail to: [email protected] .

 

Payments / Refund Policy

In case we receive payments from user / clients, and in case of cancellation and if refund is eligible then it will be processed within 30 days of time.

 

Other Permission Policy for Mobile App

+ Storage
This allows us to locally store some data when you are using the app. By doing this, we avoid unnecessary network calls and save your mobile data. It also helps us to make your Pshyco Technology experience faster and smoother. Data is completely stored in encrypted format. So your data is safe and secured.

+ Network Communication
This allows your Android phone/tablet to both receive as well as send updates to and from our servers. Your data is sent through a secure and encrypted connection.

+ Device Information (Allow Pshyco Technology to manage and receive calls?)
We use this to know which device you are using to use Pshyco Technology. It is required to know your SIM details of the device so as to manage SMS / Calls while checking your PF balance through these services.

+ Receive and Read SMS
We take this permission to enhance your Pshyco Technology experience so that you can quickly check your PF balance through SMS.

+ Read your Contacts

This gives you ability to pick a number from contacts (only if you allow) to quickly share the app.

+ User Data Policy :

In some application can get user email address and user name for Registering user in to our records and GCM data records to identify user, We DONOT provide or share your information/data to any other persons or organizations.

We do not save / store or share your images or any user generated content through the apps (specially for Spy Camera HD App).

We reserve right to give your information to the law enforcement agencies if it asked by them.